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Loyalty Program

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Are there different levels in the Loyalty Program?

Yes! We offer 2 different levels that you can unlock:. 1st Tier: One-Time Purchases & Non-Subscription Customers = earn 1 point for every dollar spent. 2nd Tier: Subscribers Only  = earn double the points! (this means all subscription & renewal order

What is Kettle & Fire’s Loyalty Program?

Earn points for every order you make! This includes renewals, subscription sign-ups, and one-time purchases. We also reward points for other actions such as:. Leaving a Review. Celebrating Your Birthday. And even just for Creating An Account!. You ca

How can I earn loyalty points?

We offer a few different ways that you can earn points!. When you create or activate your account, we’ll reward you with 50 points just for signing up. After that you can earn
. 100 Points for celebrating your birthday. 10 Points for leaving a review

How do I redeem my loyalty points?

If you have at least 100 loyalty points in your account, you can redeem your points for a discount on your next order. For one-time orders and new subscriptions sign-ups :. Please note: if you have a separate non-loyalty discount code then you can al

What is the Personal Shopper perk?

Get your very own Personal Shopper when you subscribe to 13 cartons or more!  Before your next renewal order is placed, a member of our team will text you to help you customize your subscription exactly to your liking - and offer personalized tips.

Will my loyalty points expire?

You know the saying: if you don’t use ‘em, you lose ‘em! If there is no activity in your account, your points will expire after 1 year (365 days) from your last purchase. Every order you place extends the expiration date of all your loyalty points, s

How can I Refer a Friend (and what’s in it for me)?

We’re so happy to hear that you wish to share your love of Kettle & Fire!. GET $10 when you give $10 by following the steps below:. 1. Be sure to log in to  your account and go to our Loyalty Page. Please note: if you receive an error message, it may