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Shipping

How quickly will you ship my order after it's placed?

Once you place your order, our regular shipping timeframe is within one to three business days. Business days are Monday to Friday, excluding holidays. We do not process or ship orders on Saturdays or Sundays.

Do you offer free shipping?

Yes! We offer free shipping to all orders that are 12 or more cartons. We also have retailers across the USA! To find your nearest grocery store go to our store locator tool.

How do I track my order?

Once your order ships, you will receive an email with your tracking information. In this email, you will receive your tracking number & a direct link view your shipment's tracking progress. Please note, if you ordered more than fourteen 16 oz cartons

I live in Canada. How can I order Kettle & Fire products?

We are happy to announce that you can now purchase Kettle & Fire in Canada!. To purchase our products, please visit here to make your selections & create your order.

Do you ship to APO/DPO/FPO addresses?

Yes, we do & it gets better...we are extremely excited to tell you, we waived the shipping fee for all order sizes to APO/DPO/FPO addresses!. As these addresses are all over the world, ship times will vary. However, you can expect to receive your Ket