Would you like to cancel your subscription? We hate to see you go but understand that it isn't for everyone. 

The steps below will walk you through how to stop or suspend your subscription order. 

If you have too much bone broth on your hands, you can check out our following resources:

  1. Go to https://www.kettleandfire.com/ and log into your account
  2. Once logged in, click on Account in the top right corner


3. In the blue ribbon at the top, click on Your Subscription



4. On the left, it says Your Subscription. Scroll down, under the total it says Cancel Subscription in grey letters




5. Click Cancel Subscription



6. A window will pop up asking if you’re sure you want to cancel.

7. At the bottom in grey letters click on No Thanks, Cancel Subscription




8. You will then be asked Why are you canceling? Choose your response and click Cancel Subscription

9. A new window will open confirming your Subscription has been canceled


Note: If you have an order that was already processed (i.e. you received an order confirmation email), canceling your subscription will not cancel the order. 

 Need help gaining access to your account? Click here for help.






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