How do I cancel my subscription?

We offer our subscription program to be fully customizable to your needs. If you need to Skip a month or perhaps would like to switch out your flavors, we're here to make your subscription perfectly fitted for you. Please reach out to our Support Team here if you would like help editing your subscription.

If you have too much Bone Broth on your hands, you can check out our following resources:

If you would like to cancel your subscription then the steps below. 

  1. Go to https://www.kettleandfire.com/ and log into your account
  2. Once logged in, click on Account in the top right corner

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3. In the blue ribbon at the top, click on Your Subscription

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4. On the left, it says Your Subscription. Scroll down, under the total it says Cancel Subscription in grey letters

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5. Click Cancel Subscription

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6. A window will pop up asking if you’re sure you wish to cancel

7. At the bottom in grey letters click on No Thanks, Cancel Subscription

 

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8. You will then be asked why are you canceling. Please choose your response and click Cancel Subscription

9. A new window will open confirming your Subscription has been canceled

Please note that if you have an order that was already processed (i.e. you received an order confirmation email) canceling your subscription will not cancel the order.

If you need help gaining access to your account please click here for help.

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