How-To Change products in a subscription (Remove and Add)

Would you like to add new flavors or remove one that you have too many of? If so, please follow the steps below. 

To Remove a product

  1. Go to https://www.kettleandfire.com/ and log into your account
  2. Once logged in, click on Account in the top right corner

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3. In the blue ribbon at the top, click on Your Subscription

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4. On the left, it says Your Subscription. Scroll down to the third box, it says Your Order.

 

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5. Click on the product you want to update

6. A window will open on the right side of your computer that says edit subscription. At the bottom under the red button that says Update, click on cancel product.

 

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To Add a Product

  1. Go to https://www.kettleandfire.com/ and log into your account
  2. Once logged in, click on Account in the top right corner

Screen_Shot_2020-02-13_at_9.47.20_AM.png

3. In the blue ribbon at the top, click on Your Subscription

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4. A new page will open and in the center of the page it says Add to Your Subscription

 

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5. Find the product you want to add and click Add to Order

6. You will now see on the left side under Your Order the new product has been added.

7. The amount will show only 1 carton. If you’d like to add more cartons, click on the product to update.

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8. A window will open on the right side of your computer that says edit subscription. Use the plus or minus to update the quantity of your order.

9. Once you have chosen your quantity click the red button that says Update.

Screen_Shot_2020-02-13_at_9.57.44_AM.png10. You will now see the quantity of your order has changed under Your Order

 

 

 

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