Loyalty Program
Are there different levels in the Loyalty Program?
Yes! We offer 2 different levels that you can unlock: 1st Tier: One-Time Purchases & Non-Subscription Customers = earn 1 point for every dollar spent. 2nd Tier: Subscribers Only = earn double the poi…
What is Kettle & Fire’s Loyalty Program?
Earn points for every order you make! This includes renewals , subscription sign-ups , and one-time purchases. We also reward points for other actions such as: Leaving a Review. Celebrating Your Birt…
How can I earn loyalty points?
We offer a few different ways that you can earn points! When you create or activate your account, we’ll reward you with 50 points just for signing up. After that you can earn… 100 Points for celebrat…
How do I redeem my loyalty points?
If you have at least 100 loyalty points in your account, you can redeem your points for a discount on your next order. For one-time orders and new subscriptions sign-ups : Be sure to log in to your a…
What is the Personal Shopper perk?
Get your very own Personal Shopper when you subscribe to 13 cartons or more ! Before your next renewal order is placed, a member of our team will text you to help you customize your subscription exac…
Will my loyalty points expire?
You know the saying: if you don’t use ‘em, you lose ‘em! If there is no activity in your account, your points will expire after 1 year (365 days) from your last purchase. Every order you place extend…
How can I Refer a Friend (and what’s in it for me)?
We’re so happy to hear that you wish to share your love of Kettle & Fire! GET $10 when you give $10 by following the steps below: Be sure to log in to your account and go to our Loyalty Page.. Scroll…
