How quickly will you ship my order after it's placed?

Once you place your order, our regular shipping timeframe is within one to three business days. Business days are Monday to Friday, excluding holidays. We do not process or ship orders on Saturdays o…

Updated 1 year ago

Do you ship internationally?

Unfortunately, we do not ship internationally. If you would like to learn how to make your own bone broth, check out these recipes and more on our blog: Make Your Own Turkey Bone Broth or Slow-Cooker…

Updated 1 year ago

Do you offer free shipping?

Yes! We offer free shipping to all orders that are 10 or more cartons. We also have retailers across the USA! To find your nearest grocery store go to our store locator tool.

Updated 1 month ago by Katy

How do I track my order?

Once your order ships, you will receive an email with your tracking information. In this email , you will receive your tracking number & a direct link view your shipment's tracking progress. Please n…

Updated 2 months ago

I live in Canada. How can I order Kettle & Fire products?

We are happy to announce that you can now purchase Kettle & Fire in Canada! To purchase our products, please visit here to make your selections & create your order..

Updated 1 year ago

Do you ship to APO/DPO/FPO addresses?

Yes, we do & it gets better...we are extremely excited to tell you, we waived the shipping fee for all order sizes to APO/DPO/FPO addresses! As these addresses are all over the world, ship times will…

Updated 1 month ago