What is the difference between Kettle & Fire Bone Broth and collagen powders?

I’ve never tried Bone Broth before. What should I expect?

What is the Ketogenic Diet?

How is Kettle & Fire Bone Broth different from regular broth and stock?

Where can I find more information about Bone Broth?

Which one should I choose, Chicken or Beef Bone Broth?

How do I open the carton?

What are the health benefits of bone broth?

What is the Bone Broth Diet?

What is guar gum & why do you use it in your Soups?

Where does the sodium in your products come from?

How much collagen is in your products?

How much potassium is in your products and what is it good for?

Where can I find nutritional labels & full ingredient lists?

Why do you use apple cider vinegar in your Bone Broth?

How much sodium is in your products?

Why is having collagen in your products good for me?

Does Bone Broth need to gel for there to be collagen?

Why is your fat content so low in your Bone Broth?

How does Kettle & Fire achieve a long shelf life?

What is Tetra Pak and why do you use it to package your Bone Broth?

Where are your products made?

How do you maintain your high quality standards?

Do you offer a vegetarian substitute for bone broth?

Is your Beef Chili paleo- or keto-friendly?

Are your products kosher or halal certified?

Is Kettle & Fire autoimmune protocol (AIP) friendly?

Do you add MSG to your products?

Can I use bone broth while cooking?

Do I have to skip solid meals and drink bone broth instead to get the full benefits?

When is the best time to drink bone broth?

When first starting out, how much should I drink?

Where is the best place to store your products?

If I drink bone broth unheated, are the benefits the same?

Can your Bone Broth help improve my skin?

How much bone broth should I drink per day to see the benefits?

Can your Bone Broth help improve my sleep?

If I only drink your Bone Broth for 2-3 days, is this a good means of detoxing?

How does bone broth specifically support gut health?

What is Kettle & Fire's production method?

Can you tell me about your chickens?

Can you tell me about your cattle?

How do you protect your products from cross-contamination at your production facility?

What type of water do you use in your Bone Broth?

Are there different levels in the Loyalty Program?

What is Kettle & Fire’s Loyalty Program?

How can I earn loyalty points?

How do I redeem my loyalty points?

What is the Personal Shopper perk?

Will my loyalty points expire?

How can I Refer a Friend (and what’s in it for me)?

How do I access my account?

Why should I subscribe?

How do I add or remove products on my subscription?

What is the minimum order for a subscription?

How do I cancel my subscription?

How do I change the quantity of a product on my subscription?

How do I change my delivery frequency?

How do I update my credit card?

Subscription Terms & Conditions

How do I update my shipping address?

How quickly will you ship my order after it's placed?

Do you ship internationally?

Do you offer free shipping?

How do I track my order?

I live in Canada. How can I order Kettle & Fire products?

Do you ship to APO/DPO/FPO addresses?

My order arrived frozen. Is it safe to use?

My order arrived damaged. What do I do?

I think my order may be missing. What do I do?

My order arrived really hot. Is it safe to use?

Can I change or cancel my order?

Can I return or exchange my order?

What is Shop Pay?

What payment methods are accepted with Shop Pay installments?

Are there late fees?

Will using Shop Pay affect my credit score?

What happens if I need to partially or fully cancel my order that's purchased with Shop Pay?

Can I use Shop Pay on a subscription order?

Contact Shop Pay