What is the difference between Kettle & Fire Bone Broth and collagen powders?
I’ve never tried Bone Broth before. What should I expect?
What is the Ketogenic Diet?
How is Kettle & Fire Bone Broth different from regular broth and stock?
Where can I find more information about Bone Broth?
Which one should I choose, Chicken or Beef Bone Broth?
How do I open the carton?
What are the health benefits of bone broth?
What is the Bone Broth Diet?
All About Bone Broth
What is guar gum & why do you use it in your Soups?
Where does the sodium in your products come from?
How much collagen is in your products?
How much potassium is in your products and what is it good for?
Where can I find nutritional labels & full ingredient lists?
Why do you use apple cider vinegar in your Bone Broth?
How much sodium is in your products?
Why is having collagen in your products good for me?
Does Bone Broth need to gel for there to be collagen?
Why is your fat content so low in your Bone Broth?
How does Kettle & Fire achieve a long shelf life?
What is Tetra Pak and why do you use it to package your Bone Broth?
Where are your products made?
How do you maintain your high quality standards?
Special Dietary Requirements
Do you offer a vegetarian substitute for bone broth?
Is your Beef Chili paleo- or keto-friendly?
Are your products kosher or halal certified?
Is Kettle & Fire autoimmune protocol (AIP) friendly?
Do you add MSG to your products?
Can I use bone broth while cooking?
Do I have to skip solid meals and drink bone broth instead to get the full benefits?
When is the best time to drink bone broth?
When first starting out, how much should I drink?
Where is the best place to store your products?
If I drink bone broth unheated, are the benefits the same?
Can your Bone Broth help improve my skin?
How much bone broth should I drink per day to see the benefits?
Can your Bone Broth help improve my sleep?
If I only drink your Bone Broth for 2-3 days, is this a good means of detoxing?
How does bone broth specifically support gut health?
Beef Bone Broth
Lemongrass Ginger Beef Bone Broth
Turmeric Ginger Bone Broth
Chipotle Beef Bone Broth
Mushroom Chicken Bone Broth
Coconut Curry Bone Broth
Chicken Bone Broth
Keto Bone Broths
Spicy Cauliflower Keto Bone Broth Soup
Broccoli Cheddar Keto Bone Broth Soup
Mushroom Bisque Keto Bone Broth Soup
Butter Curry Keto Bone Broth Soup
Thai Chicken Curry Bone Broth Soup
Butternut Squash Bone Broth Soup
Creamy Tomato Bone Broth Soup
Chicken Noodle Bone Broth Soup
Beef Chili with Beans Bone Broth Soup
Miso Bone Broth Soup
Subscription & Loyalty Program
Are there different levels in the Loyalty Program?
What is Kettle & Fire’s Loyalty Program?
How can I earn loyalty points?
How do I redeem my loyalty points?
What is the Personal Shopper perk?
Will my loyalty points expire?
How can I Refer a Friend (and what’s in it for me)?
How do I access my account?
Why should I subscribe?
How do I add or remove products on my subscription?
What is the minimum order for a subscription?
How do I cancel my subscription?
How do I change the quantity of a product on my subscription?
How do I change my delivery frequency?
How do I update my credit card?
Subscription Terms & Conditions
How do I update my shipping address?
Order & Shipping
How quickly will you ship my order after it's placed?
Do you ship internationally?
Do you offer free shipping?
How do I track my order?
I live in Canada. How can I order Kettle & Fire products?
Do you ship to APO/DPO/FPO addresses?
My order arrived frozen. Is it safe to use?
My order arrived damaged. What do I do?
I think my order may be missing. What do I do?
My order arrived really hot. Is it safe to use?
Order Changes or Edits
Tetra Pak is a specific form of packaging that keeps our Bone Broth safe and fresh. It’s one of the reasons why our bone broth doesn’t need to be frozen, has a shelf life of two years, and uses no preservatives or any other chemicals.
The Tetra Pak cartons are lightweight, recyclable, and are made mainly from renewable resources. They are 100% BPA-free. The main building materials of a Tetra Pak container are a paper carton (wood source), a very thin aluminum foil (that protects the product from oxygen and light), and a thin heat-resistant polymer (from sugarcane). Below you’ll find some of the reasons why we love this packaging.
Aseptic Vacuum Environment — Packing a sterile product into a sterile container under vacuum ensures a complete aseptic (germ-free) environment. When our hot broth goes into the packaging, there are zero pathogens in the box or in the packaging area. There is also no air, so when we seal each container, there is nothing that can react with the broth to cause it to spoil.
Multiple Layers of Protection — We have multiple protective layers in our cartons that block oxygen and light from having contact with the product. We also line the inside of the packaging with a thin layer of polyethylene to ensure that no leaching or reaction occurs between the packaging and the bone broth itself, maintaining the integrity of the bone broth. So you receive a product that is completely safe and good to drink.
Raw Materials are Sourced from Sustainable Sources — The wood used to make the paperboard is sourced from FSC®-certified forests and other controlled sources where trees keep on growing and are well managed.
BPA-free and Recyclable Material — Tetra Pak containers are BPA-and BPS-free and can be recycled. Please recycle into paper products and green building materials.
Environmentally Friendly — Tetra Pak cartons are produced in a factory that is certified to high environmental standards. Just the right amount of material is used in each carton, therefore reducing unnecessary waste. The cartons are also transported easily because of their size and light weight, which reduces the number of trucks involved in shipping. Just two trucks can transport 1.5 million empty food cartons to food manufacturers!
At Kettle & Fire, our mission is to bring the amazing benefits of bone broth to the world by making it convenient, delicious, sustainable, and nutritious — and Tetra Pak helps us achieve these goals; that's why we use it.